pxbet Privacy Policy

1. Information We Collect

When you register and use pxbet, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. The types of information we collect include your full name, date of birth, mobile number, email address, and the payment details associated with your GCash or Maya account or local bank transfer. We also collect technical data such as your device type, browser, IP address, and session activity logs, which help us maintain platform security and improve your experience. In some cases, we may request a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years old, as required under Philippine gaming regulations. All information collected is limited to what is genuinely necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account operation and regulatory compliance.

2. How We Use Your Information

The personal information you provide to pxbet is used primarily to create and manage your player account, process deposits and withdrawals in Philippine pesos, and ensure that your gaming activity is conducted safely and fairly. We use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are service-related and are not optional marketing messages. Your technical data helps us detect and prevent fraudulent activity, protect the integrity of the platform, and troubleshoot any issues you may encounter during your sessions. Where required by Philippine law or by our regulatory obligations, we may use your information to comply with anti-money laundering checks, identity verification requirements, or lawful requests from government authorities. We do not use your personal data to build advertising profiles or sell insights to third-party marketers.

3. Data Sharing and Third Parties

pxbet does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors that handle your GCash or Maya transactions, or identity verification services used during account registration. These providers are contractually bound to handle your data only for the specific purpose for which it was shared and to maintain appropriate security standards. We may also disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts when we are legally required to do so, or when disclosure is necessary to protect the rights, safety, or property of pxbet or other players. Any third party that receives your data is prohibited from using it for any purpose beyond the scope of the service they provide to us.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and account activity logs may be kept for a minimum of five years following account closure, as required for financial compliance and audit purposes. If you request the deletion of your account, we will remove or anonymise your personal data within a reasonable timeframe, except where retention is required by law or where the data is needed to resolve an outstanding dispute or enforce our terms. Data that is no longer needed for any legitimate purpose is securely deleted or anonymised so that it can no longer be linked to you as an individual. We review our data retention practices periodically to ensure they remain proportionate and compliant.

5. Your Rights as a Data Subject

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the support email address listed in the footer of this page, and we will respond within a reasonable timeframe.

6. Cookies and Tracking

pxbet uses cookies and similar technologies to keep you logged in to your account, remember your preferences, and monitor platform performance. These are functional and analytical cookies only — we do not use advertising or cross-site tracking cookies. Session cookies are deleted automatically when you close your browser, while persistent cookies may remain on your device for a set period to improve your experience on return visits. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on the platform. By continuing to use pxbet after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

7. Security Measures

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the pxbet platform is encrypted using industry-standard protocols, and access to personal data within our systems is restricted to authorised personnel only. We conduct regular security reviews and update our practices in response to emerging threats to ensure that your information remains protected at all times. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations and within the timeframes prescribed by law. We encourage you to also take steps to protect your own account by using a strong, unique password and not sharing your login credentials with anyone.

8. Changes to This Policy

pxbet may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine regulations. When we make material changes, we will notify registered players through a notice on the platform or via the contact details associated with your account. The date of the most recent update will always be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Your continued use of pxbet after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your data.